2010 Customer Survey


Thank you for your business!

LMT is committed to providing the best quality product.  This survey is intended to help us

evaluate the effectiveness of our ISO Quality Policy for 2010.  We greatly appreciate your response.

                     

Name

 

Company

 

 

Please rate how well LMT has met your expectations

(1)  Improvement Needed      (3)  Satisfied Needs       (5)  Extremely Satisfied

                                                                        

Product Quality

1    2    3   4    5

 

Delivery Performance

1    2    3   4    5

 

Response to Nonconformance Report

1    2    3   4    5         N/A

 

Telephone Calls Returned in Timely Manner

1    2    3   4    5

 

LMT Personnel Courteous and Helpful

1    2    3   4    5

 

 

 

 

 

Additional Processes Rating

1    2    3   4    5         N/A

 

Overall Satisfaction Rating for LMT

1    2    3   4    5

LMT specializes in precision laser cut parts and metal forming.  Many products require additional processes that we provide complete to our customers by utilizing our approved supplier list or performing on inhouse support equipment.  This includes machining, welding, helicoils, pem hardware, paint and finishes.

Additional Comments: 

                 

 


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LMT QP 8.2.1-01 C                                                                                        4/13/10